Interactive Voice Response Benefits

- Auto Attendants : Callers select which department they wish to speak with...

 - Voicemail Systems

 - Problem Hotlines

 - Tele Surveys : A list of people can be dialed and an asked to respond to questions.

 - Fax Back systems : Callers can select what information they are interested in, and the system will fax the selected documents to the fax number of caller's choice

 - Data Entry : Callers can report various information to the system, and the data can be saved in a file, collated in a database, emailed or forwarded to other programs for further processing.

 - Information Lines : A series of sound files can be played to the caller, with the caller selecting what they want to hear next. Information can be retrieved from Databases and spoken to the caller.